Delight your customers with effortless omnichannel service

Engage in more meaningful conversations every day, across every channel, with every customer.

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Ticketing made easy

Prioritize, categorize and assign tickets so you never lose track of them.

Increase your team’s productivity

Leverage Max Helpdesk's built-in capabilities to automate repetitive helpdesk tasks.

Measure and improve efficiency

Identify problems, plan based on metrics and improve helpdesk performance.

Resolve issues together

Work together as a team to quickly and efficiently solve customer problems.

Help customers help themselves

Create a self service experience for customers with a knowledge base and forums.

Complete customization capabilities

Customize your workflows, customer portal, agent roles and more to make the helpdesk truly yours.

Choose the perfect plan

Try Business plan features for 14 days. No credit card required.

Free Forever


1 agent



per agent/month



Per agent/ month

Frequently asked questions

After signing up, you will get a free 14-day trial period of our Business-plan.

After the 14-day trial period, your account will be automatically downgraded to the Free plan, which will be available to you forever. Paid features will be disabled.

We accept PayPal, Visa, MasterCard, SEPA Transfer and Cryptocurrency

As most of our customers are businesses and therefore exempt from paying VAT, our prices do not include it. Please note that if you don’t have a VAT/tax number, you may, depending on your location, be charged VAT/sales tax on top of the plan prices.

Our clients say

"it is easy to use and in configuration. Pricewise there is no other help desk with the same configuration options.
Hilary Leigh
"Simple and yet versatile. Easy to install on my website. Good support to adjust the detail."
Hall Read
"Max Helpdesk was incredibly easy to integrate on my site. The configuration options are better than other help desk I've tried."
Quintin Angus
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Jillie Tempest